Job Description

n

Bundaberg Sugar Ltd, the iconic Queensland Company with over 130 years of experience in the sugar industry, is looking to appoint a Customer Service Coordinator located at Spring Hill, Brisbane.

n

At Bundaberg Sugar, we pride ourselves on delivering outstanding customer service and creating lasting relationships with our clients. We are looking for a dedicated and friendly Customer Service Coordinator to join our energetic team.

n

About the Role

n

As a Customer Service Coordinator, you will play a crucial role in ensuring the smooth operation of our office and providing excellent service to our clients. This is an office-based position involving various responsibilities, including order entry, phone support, order tracking, and general office duties.

n

This position is available on a permanent full-time basis; however, we are also open to considering part-time arrangements for the right candidate.

n

Key Responsibilities

n

n
- Accurately process and enter customer orders into our system.
n
- Handle incoming calls from clients and address their inquiries promptly and professionally.
n
- Proactively follow up on orders to obtain estimated time of arrivals and provide updates to clients.
n




- Confirm the receipt of orders and ensure accurate documentation.
n
- Address customer inquiries and provide information about products or services.
n
- Assist with various office tasks to contribute to the overall efficiency of the workplace.
n

n

About You

n

n
- Previous experience in a customer service or administrative role is preferred.
n
- Strong communication and interpersonal skills.
n
- Excellent organisational and multitasking abilities.
n
- Proficiency in using office software and systems.
n

n

Why Join Us?

n

n
- Work with a reputable Australian brand.
n
- Supportive and collaborative team workplace.
n
- Convenient Spring Hill location.
n

n

If you are a motivated individual looking to contribute to a customer-focused culture, we encourage you to apply.

n

Please submit your resume and a cover letter outlining your relevant experience. All applicants will receive updates on the status of their application via email.

n

At Bundaberg Sugar, every employee is valued, and we are committed to creating an equal employment opportunity workplace.

n

📌 Customer Service Coordinator (Queensland)
🏢 Bundaberg Sugar
📍 Queensland