Director of Customer Experience Design, Multimodal (New South Wales)

Director of Customer Experience Design, Multimodal (New South Wales)

20 Sep
|
Nsw Public Service Commission
|
New South Wales

20 Sep

Nsw Public Service Commission

New South Wales

Transport for NSW is seeking a Director of Customer Experience Design to lead the future of customer experience across one of Australia's largest transport networks. Based in Milsons Point, this permanent, full time role oversees a multidisciplinary function of more than 50 people and shapes the way millions travel daily.

You will set strategic direction, drive service design, wayfinding, and industrial design, embed customer-centred thinking into planning and delivery, and partner with senior

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📌 Director of Customer Experience Design, Multimodal (New South Wales)
🏢 Nsw Public Service Commission
📍 New South Wales

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