Job Description

See’s Candies Australia: Sales Associate — Casual n

The Work is Sweet!

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“Quality without Compromise” has been the See’s Candies promise since 1921. For more than 100 years, See’s has built a reputation for premium chocolates, friendly service, and unforgettable customer experiences. With over 250 shops across the United States and growing internationally, See’s Candies is now expanding in Australia — and we’re looking for enthusiastic team members to join us. If you love working with people, enjoy a fast-paced retail environment, and want to be part of a premium heritage brand, we’d love to hear from you.

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Sales Associate — Casual

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Location: Robina Town Centre, Gold Coast QLD Pay: Starting from $28.00 per hour

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General Retail Industry Award (MA )

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Store Operating Hours:

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- Monday, Tuesday, Wednesday, Friday, Saturday: 9:00am – 5:30pm
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- Thursday: 9:00am – 9:00pm
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- Sunday: 10:00am – 4:00pm
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Opening shifts include an additional 15 minutes for operational tasks. Closing shifts include an additional 30 minutes.

About the Role n

This role is for someone with a adaptable schedule to be available any time during operating hours. This could be based on people out sick, vacation and/or support needed due to store being busy. As a Casual Sales Associate at See’s Candies, your main focus is both supporting our sales floor and online order fulfilment — picking, packing, and preparing shipments to ensure every customer receives their chocolates in perfect condition. You will support in-store operations when needed, including during team member vacations, sick leave, or other absences.

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For high-performing individuals, this casual position may become permanent based on performance and business needs.

Why Join See’s? n

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- Be part of a premium heritage brand
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- Friendly, supportive team environment
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- Growth opportunities as we expand in Australia
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- Work with one of the most loved chocolate brands in the world
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- Generous employee discount
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- Quarterly bonus incentives
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Key Responsibilities In-Store Customer Experience nn
- Greet customers warmly and provide friendly, knowledgeable service
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- Offer product recommendations and allergen information
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- Assist with gift selections and custom chocolate boxes
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- Deliver a premium See’s customer experience on the shop floor
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Online Order Fulfilment nn
- Accurately pick and pack customer orders for online shipments
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- Prepare parcels for dispatch, ensuring product integrity and presentation standards
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- Process orders based on FIFO
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- Maintain organized packing stations and manage shipping supplies
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- Support order tracking and resolve basic shipping queries
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- Meet daily dispatch deadlines and volume targets
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Sales & Operations nn
- Operate the POS system and handle cash and card transactions
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- Maintain clean, organized displays and restock product
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- Support sales goals and store targets
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- Assist with seasonal merchandising and promotions
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Store Presentation nn
- Maintain high standards of store cleanliness and visual presentation
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- Rotate stock to ensure freshness
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- Support seasonal set-ups and promotional changes
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What We’re Looking For nn
- Friendly, positive attitude with a strong work ethic
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- Excellent attention to detail — critical for accurate order fulfilment
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- Strong communication and customer service skills
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- Retail, warehouse, or e-commerce fulfilment experience preferred
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- Reliable, punctual, and able to work independently
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- Flexibility to work weekends, evenings, and holidays
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If you have a passion for customer service, an eye for detail, and a sweet tooth for premium chocolates, we invite you to apply and become part of the See’s Candies tradition in Australia.

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Apply today and help us bring sweetness to Australia.

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See’s Candies Australia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.

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📌 Sales Associate - Casual (City of Gold Coast)
🏢 See's Candies Australia
📍 City of Gold Coast