Retail Kiosk Store Manager – Lead, Sell & Grow with Àerre

Àerre | Eastland, The Glen, Southland, and Fountain Gate

Lead a high-energy retail team. Drive sales. Build an exceptional customer experience.

Àerre is one of Australia’s fastest-growing fragrance brands, creating high-quality perfumes inspired by iconic luxury scents — without the luxury price tag.

With a growing online presence and retail kiosks across Australia, we’re expanding our team and looking for four ambitious, sales-driven Retail Store Managers to lead our high-performing retail kiosks at Westfield Southland, Westfield Fountain Gate and our new stores opening soon at Eastland and The Glen.

This is not a behind-the-scenes management role. We’re looking for someone who loves being on the sales floor, thrives on hitting targets and knows how to get the best out of a team.

About the Role

As Retail Store Manager, you’ll take ownership of the day-to-day performance of your kiosk and lead your team to achieve and exceed sales targets.

You’ll set the pace on the floor, coach your team in real time, drive customer engagement and ensure every customer receives an exceptional Àerre fragrance experience.

You’ll be responsible for:

Lead and motivate the team to hit and exceed sales targets

Drive sales, conversion and KPI performance on the floor

Lead by example with strong personal selling and customer engagement

Coach the team on selling, upselling and fragrance recommendations

Set daily goals, monitor performance and act quickly to improve results

Build a high-energy, accountable and customer-focused team

Manage rosters, training and day-to-day kiosk operations including stock management

Maintain Àerre’s premium presentation, VM and customer experience standards

Manage customer issues and expand where required

What We're Looking For

We’re looking for someone who is naturally confident,



commercially minded and passionate about people and sales.

You’ll ideally have:

Has retail leadership experience and a proven sales mindset

Is target-driven and motivated by hitting KPIs

Is a confident leader, coach and communicator

Leads from the front and isn’t afraid to sell

Can motivate, challenge and develop a team

Builds genuine customer connections and delivers great service

Is energetic, organised and accountable

Loves fragrance, beauty or premium retail — or is excited to learn. Fragrance experience is not essential. We’ll teach you the product knowledge — we’re looking for someone who already has the sales drive and leadership mindset.

What Success Looks Like

You’ll know you’re succeeding when:

Targets hit. KPIs achieved.

A motivated, high-performing team

Team members who are constantly improving

Customers receiving an exceptional Àerre experience

A manager who leads from the front

A kiosk that is always on-brand and presentation-ready

A team that works with pace, confidence and accountability

Why Join Àerre?

This is an exciting opportunity to join a rapidly growing Australian fragrance brand at a time of significant expansion.

You’ll have the chance to:

Take ownership of your own retail location

Lead and develop a team

Build your career with a growing Australian brand

Work in a fun, energetic and customer-focused environment

Be recognised and rewarded for strong performance

Develop your leadership, sales and retail management skills

Grow with a business that is continuing to expand across Australia

This role requires weekend, late-night and peak-period availability, including busy trading periods such as Christmas and other major retail events.

Ready to lead from the front?

If you’re a sales-focused retail leader who loves hitting targets, developing people and creating great customer experiences, we’d love to hear from you.

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📌 Retail Kiosk Store Manager – Lead, Sell & Grow with Àerre (Melbourne)
🏢 Aerre
📍 Melbourne