20 Sep
|
Government client (agency undisclosed)
|
Townsville City
20 Sep
Government client (agency undisclosed)
Townsville City
As a Customer Service & Administration Officer, you will play a key role in providing high-quality support to customers and stakeholders by managing inbound enquiries and completing a variety of administrative functions.
Key responsibilities
- Providing efficient and professional customer service.
- Processing and updating information within internal systems.
- Preparing, compiling and maintaining accurate records and documentation.
- Assisting with reporting and general administrative tasks.
What you need
- Experience in a customer service, call centre coupled with administration.
- Robust communication and interpersonal skills.
- The ability to manage difficult conversations and resolve issues professionally.
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📌 Call Centre/Customer Support (Townsville City)
🏢 Government client (agency undisclosed)
📍 Townsville City