Job Description

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Company Description n

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1300SMILES Upper Ross is looking for a friendly, reliable Casual Receptionist to join our front desk team.

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We’re looking for someone with a robust customer service or reception background , excellent attention to detail and the ability to confidently manage multiple tasks in a busy environment.

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If you enjoy working with people, staying organised and creating a positive experience for every patient, we’d love to hear from you.

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This is a casual role with flexible availability required Monday to Saturday, between 8:00am and 6:00pm. Hours will vary from week to week depending on the needs of the practice, with the opportunity to work approximately 20–38 hours in most weeks.

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Job Description n

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As our Receptionist, you’ll be the first point of contact for our patients and play an important role in keeping the practice running smoothly.

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Your day-to-day will include:

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- Welcoming patients and creating a warm, professional first impression
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- Managing appointment bookings and coordinating the daily schedule
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- Answering phone enquiries and assisting patients with their questions
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- Processing payments and handling general reception administration
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- Keeping patient records and information accurate and up to date
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- Supporting the clinical team with administrative tasks when needed
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- Keeping the reception area organised and welcoming
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Qualifications n

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To succeed in this role, you will:

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- Have previous customer service or reception experience
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- Be confident communicating with a wide range of people
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- Have strong attention to detail and excellent organisational skills
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- Be able to multitask and stay calm when things get busy
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- Be reliable,



positive and willing to learn
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Previous dental reception or administration experience is advantageous, but not essential , as full training will be provided.

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Additional Information n

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Why join our team at 1300SMILES Upper Ross

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1300SMILES Upper Ross is located on Riverway Drive in Rasmussen, QLD - close to local shops, public transport, and surrounded by a friendly, tight-knit community. This is a great opportunity for someone seeking a flexible and rewarding role in a relaxed, down-to-earth setting.

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As part of our team, you’ll build genuine relationships and make a real difference in the lives of our patients. As a valued member of the 1300SMILES network, you'll also enjoy the backing of a leading dental group that supports your development and well-being.

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Why you’ll love working with us

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- Friendly, close-knit team with a relaxed, positive vibe
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- Well-established practice with a loyal patient base
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- Flexible casual role with approximately 20–38 hours available per week
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- Full training provided and ongoing development opportunities
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- Supportive environment where your contribution is genuinely valued
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Ready to work in a practice where people remember your name and you can build genuine relationships with patients?

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Join the team at 1300SMILES Upper Ross and build your skills in a supportive, community-focused practice. Apply today!

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1300SMILES is proudly part of the Abano Healthcare Network.

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At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.

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📌 Receptionist - 1300SMILES Upper Ross (Townsville)
🏢 Abano Healthcare
📍 Townsville