SaaS Support Operations Lead (New South Wales)

SaaS Support Operations Lead (New South Wales)

20 Sep
|
Janison Education Group
|
New South Wales

20 Sep

Janison Education Group

New South Wales

Janison Education Group is seeking an experienced Application Support Team Leader to drive the support function for SaaS products in Australia. You will mentor staff, ensure SLA compliance, triage incidents, and collaborate with Level 3 for complex issues.

This role emphasizes knowledge growth, reporting, and rollout of training to optimize client satisfaction and product understanding. Robust leadership and SaaS experience are essential.

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📌 SaaS Support Operations Lead (New South Wales)
🏢 Janison Education Group
📍 New South Wales

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