This role focuses on customer assistance, inventory control, order processing, and maintaining an organised parts department.

Key Responsibilities

- Assist walk-in and phone customers with identifying and selecting the correct parts and accessories

- Answer basic product and availability questions and provide general advice

- Prepare and process sales orders and invoices

- Handle payments, returns, and credit notes accurately

- Maintain clear and accurate records of transactions

- Receive, check, and store incoming stock deliveries

- Ensure parts are labelled correctly and stored in an organised manner

- Conduct regular stock counts and assist with inventory audits. Complete weekly reports to assist with correct inventory management

- Order parts and accessories from approved suppliers





- Track deliveries and follow up on delays or discrepancies

- Communicate with suppliers to resolve issues as required

- Coordinate with the service and workshop teams to ensure parts are available for scheduled repairs and maintenance

- Work closely with the service and workshop teams to ensure timely availability of parts for repairs and maintenance (warranty and insurance)

- Assist with basic merchandising and product presentation

- Valuable communication and customer service skills

Desirable Knowledge & Experience

- Inventory management

- Experience as Spare Parts Interpreter

- Receiving & Dispatching experience

📌 Spare Parts Interpreter (Townsville)
🏢 Jayco Townsville
📍 Townsville