About the role

This role leads TSRA’s Travel Team which is critical to enabling TSRA’s programs and stakeholders to deliver against their objectives by providing timely, accurate and quality travel administration services.

The Travel Team Leader leads a small team, responsible for supporting TSRA employees, Board Members and approved guest travelers in their official domestic and overseas travel requirements. This role works with the Travel Officers to arrange travel in accordance with TSRA’s travel policies and procedures.

The Travel Team Leader is accountable for managing travel requests that involve complexity, including large group bookings and organizing Board Member travel under relevant Remuneration Tribunal provisions.

Under general direction, the incumbent will liaise with external travel providers, administer requests for travel services, respond to requests for information and provide travel information support to TSRA travelers.

As a key member of a small team, the role requires interaction across all TSRA’s Program areas.

Key responsibilities

The Travel Team Leader has duties that include, but are not limited to the following activities:

- Lead, train, monitor and guide TSRA’s Travel Team in accordance with expected behaviours and values.

- Use TSRA’s travel and expense management system (expense8) and TSRA’s travel booking platform (CTM) to arrange travel bookings, calculate travel allowances and seek appropriate approvals.

- Manage the acquittal of all travel credit cards in line with the current credit card policy.

- Provide appropriate guidance to TSRA travellers on policy and procedural matters relevant to TSRA’s Travel Policies and Procedures and Whole Government Procurement (WoAG) Arrangements.

- Monitor travel requests, ensuring TSRA is complying with relevant government legislation and policy.

We are looking for individuals:

- Highly motivated, with a strong commitment to the Australian Public Service (APS) values.

- Demonstrated experience leading, training or guiding a team, even informally,



with a focus on supporting others to meet shared goals.

- Strong customer service and problem-solving skills, particularly in resolving complex or time-sensitive travel, logistics or scheduling issues.

- A high level of computer literacy and accurate keyboard skills, with confidence working across multiple software systems.

- The ability to build and maintain positive working relationships with people in different locations, including remote or outer-island communities.

What we offer

A diverse, vibrant and culturally rich workplace – on Fridays we wear floral.

- Competitive wages, attractive remuneration package and leave entitlements.

- Recognition of local and state government balances such as sick leave and long service.

- 15.4% superannuation.

- Benefits under our Enterprise Agreement include:

- Retention bonuses

- Leave types including annual, personal, cultural, long service and paid parental leave

- Paid Christmas shut down

- Annual healthy lifestyle reimbursements

- Help with relocation and travel costs, depending on role and location.

- Generous career, study and career development options.

Please note, housing is not available.

About us
We think locally and act globally.

Since 1994, TSRA has provided a voice from the region to local, state, national and international levels.

Following more than 30 years of advocacy, it’s an exciting time to join us during TSRA’s #SeasonsOfChange with a new CEO, Chair and Board.

Our team of 150+ staff includes a strong local workforce – 84% of staff identify as Torres Strait Islander and Aboriginal people.

Our staff code switch between English, traditional Torres Strait languages and creole.

We’re one of the region’s largest employers with 3 offices on Thursday Island and 13 ranger sites, supported by a small office in Cairns.

We are proud of our region, communities, histories and culture.

Significant: On Fridays we wear floral.

If this chance aligns with your skills and experience, we encourage you to apply now at www.tsra.gov.au/jobs

Application closes: 11:30pm (AEST) Friday, 2 October 2026

📌 Travel Team Leader (Thursday Island)
🏢 Torres Strait Regional Authority
📍 Thursday Island