Assistant Venue Manager - QT Melbourne

Assistant Venue Manager - QT Melbourne

20 Sep
|
QT Hotels and Resorts
|
Melbourne

20 Sep

QT Hotels and Resorts

Melbourne

About EVT

QT Melbourne is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of 'unexpected and unrequested', with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year-round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.

The Role

Rooftop at QT Melbourne is one of the city's most iconic bar destinations, perched above the theatre district with sweeping city views and a reputation for delivering nights that guests don't forget. Set within QT Melbourne's 5-star, 188-room design hotel on Russell Street, the Rooftop is a high-energy, high-standard venue that needs a leader to match. We're looking for an Assistant Venue Manager who is sharp, hands-on and ready to help run one of Melbourne's most talked-about rooftop experiences. This is a permanent,



full-time role with a minimum guaranteed 38 hours per week. If you thrive in a fast-paced premium venue environment and love developing a team as much as you love a great guest experience, this is your kind of role.

Key Responsibilities

- Support the Venue Manager in the daily operations of Rooftop at QT Melbourne, maintaining the highest standards of service, presentation and guest experience across every shift.
- Lead, supervise and develop the floor team, conducting on-the-job training, managing rosters and fostering a positive, high-performance team culture.
- Act as the primary point of contact for guests on shift, handling enquiries, resolving issues and ensuring every interaction reflects the QT standard.
- Drive revenue performance on shift, actively promoting the venue's food, beverage and event offerings and supporting a strong upselling culture across the team.
- Manage inventory and assist with ordering and stock control to ensure the venue is always well-stocked and operating efficiently.
- Ensure full compliance with health, safety and venue policies throughout every shift, maintaining the venue's duty log and escalating any issues to the Venue Manager promptly.

What You'll Bring

- A minimum of 12 months experience in a hospitality management or supervisory role, ideally within a premium hotel or high-volume venue.
- Strong leadership skills with the ability to motivate and develop a team in a fast-paced, high-energy environment.




- Excellent communication and interpersonal skills and the confidence to manage guest feedback professionally and effectively.
- Familiarity with hospitality management software and proficiency in Microsoft Office.
- A current RSA certification and Victorian Commission for Gambling and Liquor Regulation (VCGLR) competency card.
- Flexibility to work a rotating roster including evenings, weekends and public holidays.

How You Work

- Daymaker ethos, no one's too big for the small things.
- Hands-on and non-hierarchical, leads from the front.
- Owner's mindset, acts on data and feedback to drive continuous improvement.
- Resilient and solutions-focused, stays calm and moves fast.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.

- 50% off dining and stays across EVT hotels, QT, Rydges, Atura, LyLo and more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid growth opportunities across our hotel & entertainment network.
- Paid parental leave; community & volunteering opportunities.

Apply Now

Join QT Melbourne and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in, don't wait! We can't wait to see the places your career will go with EVT.

When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.

📌 Assistant Venue Manager - QT Melbourne
🏢 QT Hotels and Resorts
📍 Melbourne

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