Are you an experienced administrative leader ready to make a meaningful impact across regional programs? We are seeking a dynamic Regional Coordinator to provide confidential and efficient managerial and administrative support to the Director (Northern).

Apply now to help shape the future of service delivery in the Northern Region for the Department of Customer Services, Open Data and Small and Family Business (CDSB).

About Your Prospect

As a key member of the team, you will research, analyse and develop plans and options to address a range of issues relating to the Director (Northern)'s area of responsibility. You will also liaise with and facilitate interaction between the Director (Northern) and key stakeholders across the Department, relevant agencies and the community.

As The Regional Coordinator, You Will

- Lead and manage a work group, building a motivated and skilled team through a service delivery framework covering business operations, quality service and resource management to meet client needs.
- Provide and coordinate confidential, efficient managerial and administrative support to the Director (Northern) across regional functions and programmes.
- Manage issues and complaints, coordinating timely responses from Product Centre Managers where appropriate.
- Oversee ongoing regional activities as required, including security, regional building and maintenance programmes, and the preparation and maintenance of Business Continuity Plans.
- Research, analyse and prepare, or coordinate the timely preparation of, correspondence, briefs and reports, ensuring compliance with departmental standards and timeframes.
- Coordinate and support the effective delivery of projects and actions at a regional level, including:




- Undertaking special projects relating to regional business, administration or service delivery.
- Preparing and coordinating information for meetings and committees, distributing papers and following up actions.
- Monitoring progress and reporting to the Director (Northern) on projects and action items.

As required by regional arrangements, ensure efficient, effective and client-focused services are delivered by regional administrative support staff, including: collaboratively developing and managing goals, targets and performance standards proactively supervising all aspects of staff performance management, including recruitment and selection, appraisal and development, ethical behaviour and decision-making providing a safe and healthy workplace by managing resources to ensure compliance with work health and safety and employee rehabilitation legislation, codes of practice, standards, departmental policy and procedures, including risk management and corrective action programmes. In Return, We Offer a Range Of Benefits, Including

We celebrate diversity and are committed to a workplace culture built on respect, dignity and fairness.

- Competitive remuneration, including employer superannuation contributions of up to 12.75%
- Five weeks annual leave and 14% annual leave loading.
- Salary packaging arrangements.
- Learning and development opportunities.
- Access to study assistance programmes.
- Wellness Programme.
- Employee Assistance Programme.
- Work/life balance, variety and flexibility.

Please refer to the role description for further information. Applications will remain current for 12 months.

Job Ad Reference: QLD/701677/26

Closing Date: Tuesday, 06 October 2026

Occupational group Administration

📌 Regional Coordinator (Townsville)
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