The Role

We’re looking for a passionate and energetic Casual Sales Assistant to join our team.

If you live and breathe sneakers, streetwear and great customer service, this is an opportunity to work alongside a team that shares your passion. You’ll be part of a fast-paced retail environment where no two days are the same, helping customers find the right products while keeping the store running at its best.

Benefits & Culture

- Staff discounts across our range of premium sneaker and streetwear brands

- Access to employee benefits and wellness programs

- Work alongside passionate sneakerheads and streetwear enthusiasts

- Ongoing training, development and support

- Opportunities to grow and progress within the business

- Be part of a fun, energetic and team-focused retail environment

- Work with premium products and some of the biggest names in sneaker culture

The Role & Responsibilities

- Deliver exceptional customer service and create an unforgettable in-store experience

- Build genuine connections with customers and understand their needs

- Work collaboratively as part of a team to achieve sales and KPI targets

- Maintain strong product knowledge across sneakers, apparel and streetwear

- Process and organise incoming stock and assist with stock replenishment

- Pick and pack online Click & Collect and dispatch orders





- Assist with day-to-day store operations, including housekeeping, visual merchandising and cleaning

- Maintain a high standard of presentation across the store

- Contribute to a positive, energetic and customer-focused team environment

- Bring a CAN-DO attitude and always look for opportunities to deliver outstanding results

To Be Successful, You Will Bring

- Previous retail or customer service experience is preferred, but not essential

- A genuine passion for sneakers, streetwear and contemporary fashion

- A commitment to delivering exceptional customer service

- Excellent communication and interpersonal skills

- The ability to work confidently in a fast-paced and energetic environment

- A team-first attitude and willingness to support your colleagues

- Self-motivation and a desire to meet and exceed sales targets and KPIs

- The ability to listen, learn and use feedback constructively

- Reliability, punctuality and a positive attitude

- Flexibility to work across weekdays, weekends and peak trading periods

Why Join Us?

This is more than just a retail role, it’s an opportunity to be part of a team that shares your passion for sneakers and streetwear. If you’re enthusiastic, driven and love connecting with people,we want to hear from you!

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📌 Hype DC Sales Assistant - Cairns (Cairns Regional)
🏢 Hype DC
📍 Cairns Regional