Medical Secretary/Administrator- Part Time Position

Life Fertility Clinic is a leading provider of reproductive health services, dedicated to helping individuals and couples achieve their fertility goals. With a commitment to excellence, compassionate care, and cutting-edge medical practices, we create a welcoming environment for our patients throughout their fertility journey. Our team of skilled professionals works collaboratively to deliver personalised treatment plans and exceptional support to every person who walks through our doors.

About the role

We are seeking a dedicated Medical Secretary/Administrator on a part-time basis to join our team at Life Fertility Clinic, located in Bowen Hills, QLD 4006 and North Lakes, QLD 4509. This role is essential to the smooth operation of our clinic and plays a vital part in supporting our medical staff and ensuring excellent patient care. As a Medical Secretary/Administrator, you will be part of the organisational backbone of our practice, managing administrative operations, patient communications, and clinical documentation. This part-time position offers flexibility whilst allowing you to make a meaningful contribution to a progressive healthcare organisation.

Key responsibilities

Scheduling and confirming patient appointments, managing the clinic calendar and ensuring optimal appointment flow

Greeting patients warmly upon arrival and managing patient registration and check-in processes

Preparing and maintaining accurate medical records, ensuring compliance with privacy legislation and confidentiality standards

Managing incoming and outgoing correspondence, including emails, letters and telephone enquiries

Processing patient documentation and ensuring all clinical files are complete and organised

Assisting with patient invoicing, billing queries and private health insurance documentation





Coordinating with external healthcare providers and laboratories as required

Supporting the entire medical team with administrative tasks including report preparation and data entry

Maintaining confidentiality and demonstrating professionalism in all patient interactions

What we're looking for

Proven experience working as a medical secretary or administrator in a healthcare setting, ideally within a specialist clinic or medical practice

Proficiency in medical terminology and understanding of clinical workflows and procedures

Strong organisational and time management skills with the ability to prioritise multiple tasks in a busy environment

Excellent written and verbal communication skills with the ability to interact professionally with patients, medical staff and external parties

Proficiency in Microsoft Office suite and experience with medical practice management software or electronic health records systems

Meticulous attention to detail and commitment to maintaining accurate documentation

Understanding of patient confidentiality, privacy legislation and professional boundaries

A compassionate approach to patient care with the ability to provide support to individuals in sensitive circumstances

Reliability and flexibility, with the ability to adapt to a part-time working arrangement

Relevant qualifications such as a Certificate in Medical Administration or similar qualification (optional)

What we offer

At Life Fertility Clinic, we value our team members and offer a supportive working environment. Our advantages include:

Part-time working arrangements that provide flexibility for your personal commitments

Competitive remuneration reflecting your skills and experience

A collaborative and respectful workplace culture

Opportunities for professional development and upskill training in medical administration

Access to wellness initiatives

Work within a progressive healthcare organisation committed to innovation and excellence in fertility care

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📌 Medical Secretary/Administrator- Part Time Position (Brisbane City)
🏢 Life Fertility Clinic
📍 Brisbane City