A range of diverse administrative tasks with duties and responsibilities including answering phone inquiries, replying to emails and communicating with clients, liaising with clients for services, and being a point of contact for clients who include Home Owners, Tenants, Builders, Real Estate Agents, Body Corporates, and Commercial Enterprises.

Key responsibilities

- Answering phone inquiries, replying to emails and communicating with clients
- Liaising with clients for services
- Being a point of contact for clients who include Home Owners, Tenants, Builders, Real Estate Agents, Body Corporates, and Commercial Enterprises
- Database Management
- Schedule and coordinate technicians' dispatch board jobs
- Ensuring efficient and time considerate bookings
- Administrative Tasks as directed by our Production Manager

About you

- Outstanding communicator and problem solver
- Experience in Microsoft Office
- High attention to detail
- Time Management skills with the ability to multi-task and work autonomously in a fast-paced environment
- Positive "can do" attitude
- Good sense of humour




- Previous scheduling experience and/or ServiceM8 is preferred but not mandatory

About us

Pegasus Environmental is a family-owned and operated Termite Management & Pest Control company based on the Gold Coast. We have been proudly serving Northern NSW, the Gold Coast, Hinterland, Tamborine Mountain, and North to Logan for 30 Years and are respected industry-wide for our commitment to customer satisfaction and building strong relationships. We pride ourselves on our efficient systems, top-notch scheduling, and a strong commitment to quality service. Our company values include High Integrity, Skilled Standards, Honesty, Respect and Transparency.

- A secure part-time position with opportunities for advancement
- A very attractive salary package
- 31 hour week
- Monday to Friday 9.00am start, finishing around 3.30pm each day, with some flexibility
- Work from home after initial onboarding and training period
- A supportive and friendly work environment where you are treated like family
- Personal development support to help you grow in your career

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📌 Administration/Bookings Consultant (City of Gold Coast)
🏢 Pegasus Environmental
📍 City of Gold Coast