Employment Details

Employment Type: Casual position Hours: Weekdays office hours, casual hours Salary: As per EBA Location: Mercy Wyndham Upload with application: Resume, cover letter, and all relevant qualifications Contact: Kristin Chiong, GM,

Where there’s life, there’s Mercy. Where there’s care, there’s You. Through the battles and the breakthroughs, we’re there. Where will you be? For over a century, our incredible teams have provided care for people when they need it most. Our Home Care team feels great pride in that, and they value the security and stability we offer. But it also means so much prospect – to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere. At Mercy Health, it’s all about taking what we have and making it better. To do that, we need you. Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

This role will support the Service Manager in a range of day to day administrative and support tasks. Being the first point of contact for residents, families and staff, you will be responsible for providing courteous reception and administrative support, including rostering of the staff at the facility. Facilitate communication with residents and / or their families and staff in relation to office administration requirements. Responsible and accountable for the day-to-day activities of the office ensuring administrative, clerical and reception services are provided to the residents, visitors and staff. Provide timely and effective support to managers. Efficient and effective maintenance of document and data storage.

Responsibilities





- This role will support the Service Manager in a range of day to day administrative and support tasks.
- Being the first point of contact for residents, families and staff, you will be responsible for providing courteous reception and administrative support, including rostering of the staff at the facility.
- Facilitate communication with residents and / or their families and staff in relation to office administration requirements.
- Responsible and accountable for the day-to-day activities of the office ensuring administrative, clerical and reception services are provided to the residents, visitors and staff.
- Provide timely and effective support to managers.
- Efficient and effective maintenance of document and data storage.

What you’ll bring

- You’re reliable, resilient and have a whole lot of heart.
- Most importantly, you are genuinely interested in supporting others and making a difference in your community.
- Previous experience in an administrative role, preferably in a healthcare or aged care setting.
- Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook).
- Roster Management and Finance Management.
- High level of interpersonal, organisational & communication skills (written and verbal).
- High attention to detail and previous knowledge of roster planning.
- Excellent time management skills and an ability to manage conflicting priorities.
- Experience in Aged Care or Health environment (desirable but not essential).
- A sense of empathy & compassion for elderly residents & their families.
- A commitment to maintaining confidentiality around client data records.

Requirements & Proof





You will also be required to provide evidence of, or in the process of obtaining:

- National Disability Insurance Scheme (NDIS) Clearance.
- Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support.

We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Mercy Health Australia is renowned for its unwavering commitment to providing compassionate and patient-centered health services and aged care services.

If you're value and display empathy, integrity, and are seeking the opportunity to make a real difference, we invite you to join us!

Mercy Health is made up of 10,000 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.

Mercy Health employs people from many cultures and backgrounds who, irrespective of their beliefs, share a common bond to care for those in need. We look forward to welcoming you to your journey with Mercy Health.

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📌 Administration Officer (City of Wyndham)
🏢 MERCY AGED AND COMMUNITY CARE
📍 City of Wyndham