Customer Experience Lead: End-to-End Service Transformation (Melbourne)

Customer Experience Lead: End-to-End Service Transformation (Melbourne)

20 Sep
|
Cardinia Shire Council
|
Melbourne

20 Sep

Cardinia Shire Council

Melbourne

Cardinia Shire Council is seeking a Customer Experience Lead to drive a future-ready customer journey across online and in-person touchpoints. You will shape service design, analytics and change initiatives within the Future Ready Cardinia program to deliver a seamless, customer-focused experience.

In a cross-functional role, you translate strategy into practical actions, collaborate with multiple stakeholders, and establish metrics to measure progress and impact on community outcomes.

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📌 Customer Experience Lead: End-to-End Service Transformation (Melbourne)
🏢 Cardinia Shire Council
📍 Melbourne

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