Digital Experience Architect: CCaaS & AI Transformation (Melbourne)

Digital Experience Architect: CCaaS & AI Transformation (Melbourne)

20 Sep
|
Probe CX
|
Melbourne

20 Sep

Probe CX

Melbourne

Probe CX is seeking a Digital Experience Architect to join our onshore Australian team from Melbourne, Sydney, or Gold Coast. You will bridge complex CCaaS and CRM architectures with measurable business outcomes, leveraging Genesys Cloud, Amazon Connect, and our Convai Oration AI to transform client journeys.

In this role you will own presales discovery, architectural governance, and ongoing optimization for enterprise and government accounts, collaborating with delivery teams and stakeholders

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📌 Digital Experience Architect: CCaaS & AI Transformation (Melbourne)
🏢 Probe CX
📍 Melbourne

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