AustralianSuper is seeking a Senior Member Resolution Officer – Administration to lead complex complaint investigations and deliver fair outcomes. You will coach MROs, manage IDR workflows, and collaborate with stakeholders to identify root causes and drive improvements.
You will contribute to governance and risk management while supporting a high-performance, versatile workplace culture at AustralianSuper in Melbourne.
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📌 Senior Member Resolutions Lead – Coaching & Complex Complaints (Melbourne)
🏢 AustralianSuper
📍 Melbourne
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