This is a unique opportunity to supportVanuatu workers in Australia under the Pacific Australia Labour Mobility (PALM)scheme. The role is with the Vanuatu Government and is based in Cairns,Queensland.

Palladium is advertising this role onbehalf of the Vanuatu Government. The Country Liaison Officer is recruited byand reports primarily to the Commissioner of Labour. PLMSP and anAustralia-based Employer of Record provide operational support, includingcontracting and logistics.

This is a fixed-term opportunity to 30 June2027. Applicants must be already living in, or willing to live in Cairns. It ispreferred that applicants have existing work rights in Australia.

About the PALM scheme and the VanuatuGovernment

The PALM scheme enables workers fromVanuatu and other participating countries to gain employment experience inAustralia, build skills and support their families through remittances. TheVanuatu Government works with Australian Government agencies, ApprovedEmployers, PLMSP and community partners to promote worker welfare, schemeintegrity and robust bilateral relationships.

About the role

The Country Liaison Officer will enhancethe welfare and integration of Vanuatu workers participating in the PALMscheme. The role provides culturally appropriate pastoral care, represents theVanuatu Government’s interests and works closely with Approved Employers, Australian Government agencies, PLMSP, consular representatives and communityservices. All support must follow formal referral pathways and escalationchannels.

The role will:

- Provide culturally appropriate welfare andpastoral support to Vanuatu workers, including information about rights,services, support networks and referral options.
- Build trusted relationships with workers,Approved Employers, Welfare and Wellbeing Officers, government agencies andcommunity service providers.
- Support workers and employers in complex orsensitive situations, including cross-cultural misunderstandings, workplacedisputes, serious illness,



domestic violence and other critical incidents.
- Conduct regular workplace and accommodationvisits, with employer approval, and use in-person and virtual check-ins toidentify welfare concerns early.
- Facilitate routine issue resolution andrefer grievances, legal, migration, medical, financial or consular mattersthrough the appropriate formal channels.
- Maintain accurate and confidential records,monitor systemic welfare trends and submit regular updates and quarterlyreports with practical recommendations.
- Promote cultural understanding, genderequality, diversity, worker safety and respectful relationships across the PALMscheme.

The Vanuatu Government is looking forsomeone who:

- Has excellent written and spoken Englishand Bislama. French language skills are highly desirable.
Can communicate clearly and buildrespectful working relationships with workers, employers, governmentrepresentatives and diverse communities.
- Has experience working with multiculturalor Indigenous communities and can provide culturally appropriate support.
- Can work independently, meet deadlines,manage competing priorities and follow formal referral and escalationprocesses.
- Holds a valid driver licence and can travelfrequently within Australia, including interstate and outside regular hourswhen required.
- Has practical knowledge of worker supportservices and referral networks. Relevant tertiary qualifications areadvantageous but not essential.

We encourage applications from people witha strong understanding of Vanuatu culture and experience supporting Pacificcommunities in Australia.

We strongly encourage people withdisability to apply. Sharing information about your disability will notnegatively affect your application. You are welcome to tell us what adjustmentsor support would help you take part in the recruitment process. If you wouldlike further information or assistance, please

Closing date: Sunday, 27 September 2026 at11:59 PM AEST
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📌 Country Liaison Officer - Vanuatu (Cairns Regional)
🏢 Palladium
📍 Cairns Regional