Talent Locker is partnering with an established Wollongong organisation to recruit an experienced Customer Service Team Leader for an office-based role in a busy contact centre. You will lead a team of up to 10 agents, coach performance, manage targets and maintain high standards of customer service while guiding the team through change and daily operations.
The successful candidate will have at least three years’ team leadership experience in a high-volume telephone setting and will work
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📌 Customer Service Team Lead — Elevate Performance (City of Wollongong)
🏢 Talent Locker
📍 City of Wollongong
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