Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Parramatta, NSW, AU, 2150

Job reference number:

Employment type: Fixed Term Full-Time

Salary range: $95543.0-$ .0

In this role, you'll:

Work as part of a team delivering vehicle identity and written-off vehicle services, this role is the first point of contact for internal and external stakeholders, supporting the accurate administration, investigation and compliance of vehicle-related programs.

This role will see you process applications, investigate vehicle records, analyse registration and audit data, resolve system and operational issues, and provide advice on legislative requirements while developing expertise in vehicle compliance and regulatory frameworks

For more information on this position and business unit, view the role description and information pack.

About You

You will navigate and resolve complex vehicle identification and written-off vehicle matters in a fast-paced, customer-focused environment, ensuring accuracy, compliance and timely service delivery.

Your analytical thinking, attention to detail and customer service skills, developed across regulatory, compliance, investigations, administration, insurance, automotive or government environments, will see you excel in interpreting legislation, identifying data anomalies,



managing sensitive information and resolving stakeholder enquiries.

You're recognised as a collaborative and solutions-focused professional, skilled at investigating issues, analysing data and delivering accurate outcomes, with experience working to tight deadlines while maintaining high standards of service and compliance.

Please note: This is a fully office-based position, with employees required to work onsite five days per week.

Who We Are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

Versatile work options may be available.

Applications close 11:59 PM Wednesday, 23 September 2025

Aboriginal and Disability statement

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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📌 Processing Support Officer (Parramatta)
🏢 Transport For Nsw
📍 Parramatta