The role embeds culturally safe practices and ensures services are well-managed, compliant with the Aged Care Act 2024, Strengthened Quality Standards, and Statement of Rights, and responsive to community needs, including overseeing case management through referral, assessment, and co-designed care planning.

Key responsibilities

- Coordinate the day-to-day operations of Aged Care Services team to ensure effective and effective management of staff and resources.
- Lead, mentor, train, and coach service support staff, promoting teamwork, positive attitudes, consistency, safety, and high performance in quality care.
- Oversee and manage employee performance management, recruitment, retention, and conflict resolution whilst maintaining compliance with EARC policies and procedures.




- Manage local support staff recruitment, rostering, timesheet preparation, staff attendance, procurement, maintenance and general administration duties pertaining to the management of the service.

What you need

- Must have, or be able to obtain and maintain, a current NDIS Worker Screening Clearance.
- Demonstrated knowledge and understanding of Aged Care legislation, program guidelines and person-centred care management principles.
- Experience in the use of aged care electronic platforms, client management systems and relative Government portals.

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📌 Aged Care Services Operations Coordinator - Ramingining (Nhulunbuy)
🏢 East Arnhem Regional Council
📍 Nhulunbuy