20 Sep
|
Royal Australian Mint
|
Canberra
20 Sep
Royal Australian Mint
Canberra
The role provides support to the IT Service Delivery team and acts as the primary escalation point for third level support of the on-premises IT infrastructure and cloud infrastructure.
Key responsibilities
- The position may occasionally require work outside of normal business hours to support operational requirements.
- Providing technical support across a wide range of ICT practices, including Cloud Services such as Entra ID, Exchange Online, OneDrive, Windows Defender, Purview, Teams and Intune.
- Providing technical support for on-prem and legacy systems such as Active Directory, Group Policy, DNS, networks, storage and backup.
- Resolving of level three ICT incidents and service requests.
#J-18808-Ljbffr
📌 Infrastructure and Cloud Support Officer (Canberra)
🏢 Royal Australian Mint
📍 Canberra