Senior AI-Driven Tech Support Specialist (Sydney)

Senior AI-Driven Tech Support Specialist (Sydney)

20 Sep
|
Intercom
|
Sydney

20 Sep

Intercom

Sydney

Intercom is seeking a Technical Support Specialist to own and resolve complex customer inquiries, partnering with product teams to improve the platform. You will leverage AI tools and your knowledge of Intercom to deliver world‑class support in a hybrid work model.

You should have 3–4+ years in tech support, solid communication, and a track record of coaching teammates. The role emphasizes customer outcomes, automation, and continuous learning.

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📌 Senior AI-Driven Tech Support Specialist (Sydney)
🏢 Intercom
📍 Sydney

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