Hybrid Banking Hardship Team Lead (Melbourne)

Hybrid Banking Hardship Team Lead (Melbourne)

20 Sep
|
Probe CX
|
Melbourne

20 Sep

Probe CX

Melbourne

Probe CX in Melbourne CBD is seeking a seasoned Team Leader for its hardship support unit within retail banking. You will coach a specialist team, drive key metrics, and ensure compliant, customer-centric service while navigating regulatory changes and evolving processes.

Hybrid work with office in Melbourne CBD. The role focuses on performance, escalation management, and continuous improvement in a regulated setting.

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📌 Hybrid Banking Hardship Team Lead (Melbourne)
🏢 Probe CX
📍 Melbourne

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