Job Description

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About Us

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At Aussie Broadband, things are done a little bit differently. Our goal is to be the telco people love – customers, team members, shareholders and all stakeholders. We do this by living and breathing our values in everything we do, that's the Aussie way. As a B Corp Certified company , we hold ourselves to the highest standards for social and environmental performance, transparency, and accountability. We're proud to have been named one of Australia's Top Employers by HRD magazine .

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Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.

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Our culture is built on five values that guide everything we do:

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Don't be ordinary, be awesome | Think BIG | No bullsh*t | Be good to people | Have fun

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You’re not just familiar with, but a champion of, our core values.

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You have a high attention to detail with accurate data entry skills

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Strong computer skills

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Outstanding personal organisation and time management skills

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Outstanding communication and interpersonal skills

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You like to help people

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You have strong ethics, with full compliance with confidentiality

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You like a quick-paced, fun environment

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How will you support our "Why"?

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You’ll be involved in the following activities and outcomes:

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Meeting the prescribed standards and call handling targets and measures

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Maximising revenue and achieving commission through selling procedures

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Identifying customer’s needs through questioning techniques, product usage analysis and the application of standard procedures

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Providing a range of products and services information to customers to enable them to make an informed decision.

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Meeting the required sales targets based upon opportunity.

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Accurate data entry of customer details into CMS systems

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Escalating customer complaints in accordance with the Aussie Broadband policy and procedures

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Why Join Us

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At Aussie Broadband, we celebrate difference and are committed to creating an inclusive workplace where everyone can bring their whole self to work. As a proud Equal Opportunity Employer, we support and celebrate diversity every day it's just one of the ways we live our value of "Be good to people."

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We also give back to the communities we serve through our Pledge 1% commitment , community sponsorship programs , and paid community service leave for all staff.

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The Good Stuff

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- 26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)
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- Discounted internet up to the value of $109 per month
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- 20% off Mobile services
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- Fitness Passport for access to multiple gyms and pools across Australia
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- Flexible working arrangements
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- Employee Assistance Program (EAP)
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- Discounts with Specsavers, HCF, and many more
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- Monthly rewards and recognition
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- Internal training and development resources to support your career growth
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- Yearly Aussie merch allowance
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Ready to Join?

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Hit the apply button to submit your application and our team will be in touch!

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Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

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For questions, reach out to . Just note that all applications must be submitted via the job link.

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📌 Inbound Sales Consultant (Traralgon)
🏢 Aussie Broadband
📍 Traralgon