Receptionist - Auburn and Surrounding Suburbs

Auburn Glen Care Community, 54 Northumberland Road, Auburn, New South Wales, Australia

Auburn NSW 2144, Australia

"At Opal HealthCare, we know that companies don’t succeed - people do." That’s why everything we do is driven by our purpose:to bring joy to those we care for, guided by our values ofCompassion,Accountability,Respect andExcellence reflect thatCAREis at the heart of everything we do.

We are seeking a friendly, professional, and compassionate Receptionist to join our team. As the first point of contact for residents, families, visitors, and team, you will play a vital role in creating a welcoming and supportive environment while providing effective administrative support. Located in the Auburn area.

About the Role

- $30.34 per hour plus 12% superannuation.

As our receptionist, you will create a friendly and welcoming experience for everyone who enters or contacts the care community. You will manage incoming calls, greet visitors, respond to enquiries, maintain accurate records and support day-to-day administration across the facility.

What We Offer

- Dedicated mentoring & internal/external career development programs to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own Opal Healthcare Academy https://academy.opalhealthcare.com.au/
- Sponsored study & training along with Scholarship opportunities of up to $15,000 for further education & training through local & national University, TAFE & RTO partnerships.
- A meaningful role where your work makes a genuine difference every day.




- A supportive and friendly team environment.
- Opportunities to develop your administration and customer service skills.
- A welcoming workplace focused on respect, care and community.

Key Responsibilities

- Provide a professional, caring and welcoming reception service for residents, families, visitors and staff.
- Answer and direct phone calls, take messages and respond to general enquiries promptly and courteously.
- Maintain visitor sign-in processes and support a safe, compliant front reception environment.
- Assist with general administration, including data entry, filing, scanning, mail, stationery ordering and document preparation.
- Support resident and family communications with sensitivity, confidentiality and respect.
- Assist with maintaining accurate records, reports and documentation as required.
- Contribute to a positive, team-focused environment that supports quality care outcomes.

About You

- Previous reception, administration or customer service experience.
- Excellent communication and telephone manner.
- Strong organisational skills and attention to detail.
- Ability to manage confidential information with professionalism and care.
- Confident computer skills, including Microsoft Word, Excel and Outlook.
- Ability to work collaboratively with residents, families, visitors and colleagues.
- Experience in aged care, health care or community services is desirable but not essential.
- Ability to complete pre-employment medical, National Police Check and NDIS Worker Screening Check.

Job details

Job family Administration

Pay type Hourly

Auburn Glen Care Community, 54 Northumberland Road, Auburn, New South Wales, Australia,

#J-18808-Ljbffr

📌 Receptionist - Auburn and Surrounding Suburbs (Holbrook)
🏢 Opal HealthCare
📍 Holbrook