IT Service Desk Specialist - Customer-Focused Support (New South Wales)

IT Service Desk Specialist - Customer-Focused Support (New South Wales)

20 Sep
|
Avant Mutual Group
|
New South Wales

20 Sep

Avant Mutual Group

New South Wales

Job Description

Avant Mutual Group in Australia seeks a customer-focused Service Desk Analyst to join our IT team. As the first point of contact for IT support across Australia, you'll provide first and second-level technical support while delivering a high level of customer service.

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You will handle incidents via Freshservice, support Microsoft 365 and a range of business applications, and help onboard recent staff. This role emphasises ownership, timely resolution within SLAs and a commitment to excellent

📌 IT Service Desk Specialist - Customer-Focused Support (New South Wales)
🏢 Avant Mutual Group
📍 New South Wales

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