Helpdesk Team Lead: Customer-Focused IT Support Coach (Australia)

Helpdesk Team Lead: Customer-Focused IT Support Coach (Australia)

20 Sep
|
Rgit Australia
|
Australia

20 Sep

Rgit Australia

Australia

RGIT Australia in Hindmarsh, South Australia is seeking an experienced IT Team Lead to oversee the first level of IT support and manage a team of L1 technicians. You will coordinate requests, ensure SLA targets are met, and drive a high-performing culture across the service desk.

The role requires coaching, staff development, and robust leadership to deliver consistent customer outcomes and maintain service quality. This is a full-time permanent position located on-site in Adelaide.

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📌 Helpdesk Team Lead: Customer-Focused IT Support Coach (Australia)
🏢 Rgit Australia
📍 Australia

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