Head of Customer Experience & Engagement (Sydney)

Head of Customer Experience & Engagement (Sydney)

20 Sep
|
Accor Apartments and Realty
|
Sydney

20 Sep

Accor Apartments and Realty

Sydney

Accor Apartments & Realty is seeking a Customer Experience Manager to oversee customer experience initiatives across a designated portfolio. You will lead a team of Head Concierge and Concierge Executives, ensuring KPI targets and budgets are met, and you will craft engaging content for social media and online platforms.

You will collaborate with the Area Manager on talent management, recruitment, rostering, and implement best practice tools while embodying Accor values and delivering

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📌 Head of Customer Experience & Engagement (Sydney)
🏢 Accor Apartments and Realty
📍 Sydney

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