Senior Customer Service Lead - Excellence & Digital Adoption (Melbourne)

Senior Customer Service Lead - Excellence & Digital Adoption (Melbourne)

20 Sep
|
MICHELIN France
|
Melbourne

20 Sep

MICHELIN France

Melbourne

Michelin Australia is seeking a Senior Customer Service qualified to lead the CS function and support day-to-day operations, delivering exceptional customer experiences across the order-to-delivery journey.

Reporting to the Customer Service Manager, you will guide the team, manage inbound and proactive outbound engagements, drive KPI reporting and collaborate with internal departments to resolve issues and drive continuous improvement.

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📌 Senior Customer Service Lead - Excellence & Digital Adoption (Melbourne)
🏢 MICHELIN France
📍 Melbourne

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