The Customer Service Representative compliments the Sales team in providing an exceptional service to all of our customers in the ordering process, and also in facilitating after sales support and advice.

Job requirements

Provide an exceptional service to all of Nobel Biocare and Implant Direct customers, ensuring it is a positive experience every time.

Provide technical support and advice on the implants product range.

Maintain complete awareness of and compliance with financial rules, terms and conditions of sale, and any other relevant governing policies and guidelines.

Manage a high volume of phone traffic whilst juggling numerous tasks and competing deadlines.

Refer non-routine matters to the Customer Services Manager or relevant Sales Manager.

Processes sales orders, quotes, returns, credits, warranties, repairs invoicing and any adhoc requests.

Operating Company:

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, skilled recruiters, fee‑based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes,



and then only in conjunction with a valid fully‑executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Caring for our employees and their families

We offer comprehensive programs designed to support the health and wellbeing of our employees and their families. From medical coverage to wellness resources, we prioritize helping our people thrive both physically and mentally.

We are committed to supporting our employees’ financial wellbeing—today and in the future. Our competitive compensation and retirement or savings programs are designed to help employees build financial confidence at every stage of their careers.

Life & Disability Insurance

We provide benefits that help protect employees and their loved ones when it matters most. Depending on location, our life and disability programs offer valuable financial security and added peace of mind during unexpected life events.

Paid Time Off

We know that time away from work is essential for rest, balance, and personal priorities. Our paid time off, holidays, and leave programs are designed to give employees the flexibility to recharge and take care of what matters most.

We believe in investing in our people. Through learning opportunities, development programs, and career growth pathways, we empower employees to build meaningful careers and continue growing with us.

Copyright Envista 2026. All Rights Reserved.

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📌 Customer Service Representative (Sydney)
🏢 Envista
📍 Sydney