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Organisation/Entity: Sydney Trains

Job category: Call Centre & Customer Service

Job location: Sydney, NSW, AU, 2000

Job reference number:

Employment type: Permanent Full-Time

Salary range: $ -$

You’re proud to be the face of our organisation and deliver a great experience to our passengers.

You take health and safety as seriously as we do. You're passionate about being part of a team that delivers impactful health and safety outcomes so that everyone goes home safely every day.

In this role, you'll:

Play a vital role in delivering exceptional customer service by keeping our stations, platforms, and facilities clean, safe, and well presented. You’ll take pride in your work, prioritise health and safety, and complete scheduled and ad hoc cleaning tasks while working as part of a supportive team.

You will also assist customers on their journey, helping to create a positive and inclusive experience for the community. This role offers valuable hands on experience and ongoing support to help you grow your career with Sydney Trains.

A talent pool will be created from this recruitment for full-time and part-time opportunities that may become available for filling over the next 18 months. Opportunities will be based at various locations across Sydney CBD, Inner West, South, West, North and Illawarra regions such as but not limited to Bondi Junction, Edgecliff, Hornsby, Kings Cross, Martin Place and Town Hall stations.

You take pride in maintaining high standards of cleanliness and are able to follow safety procedures when using cleaning chemicals and equipment. You’re organised, manage your time effectively, and can adapt to fast paced or changing environments.

With a patient and can do attitude, you enjoy helping others and contributing to a positive customer experience,



making a meaningful impact across our network and communities.

You’re willing and able to commit to a 24/7 rotating roster, including early mornings, late nights, evenings, weekends, and public holidays

Applicants will need to completemerit-basedselection activities and will be subject to satisfactory medical and functional assessment, drug & alcohol and criminal record checks as part of the selection process.

For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. To be considered for these roles you must be 18 years of age.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work.

Who we are

Transport for NSW provides a protected, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

This is an in-person, on-site role.

Job Segment: Call Center, HR, Developer, Web Design, Customer Service, Human Resources, Technology, Creative

Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity. We also pay our respects to Elders past and present and recognise the continued connection to country.

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📌 Station Cleaning Attendant (Sydney)
🏢 Nsw Public Service Commission
📍 Sydney