Olive Grove Medical is a new boutique general practice focused on providing high-quality, patient-centred healthcare. We're building a supportive workplace where all staff (including our doctors!) need to pass the vibe check. We prioritise kindness, teamwork and professionalism; all are just as important as getting the job done. You'll be joining Olive Grove from the very beginning and helping shape the culture of our practice.

Be part of an exciting new medical practice from day one

Work in a up-to-date, privately billing clinic

Supportive leadership that values your ideas

Opportunities to grow with the practice

A positive workplace culture built on respect, teamwork and kindness

Competitive salary based on experience

About the role

You'll be the first point of contact for our patients and play an important role in ensuring the practice runs smoothly each day.

Key responsibilities

Greeting patients with warmth and professionalism

Managing appointments and clinician diaries

Answering phone and email enquiries





Processing patient payments and private billing

Medicare claiming and EFTPOS transactions

Maintaining accurate patient records

Managing recalls and reminders

Supporting doctors, nurses and the Practice Manager

Scanning, filing and general administration

About you

You have a fun, positive and get stuff done attitude!

Previous experience in a medical reception role (General Practice preferred)

Experience using Best Practice or similar medical software (desirable)

Excellent communication and interpersonal skills

A professional, friendly and compassionate manner

Strong organisational and time management skills

High attention to detail

Confidence managing multiple priorities in a busy environment

A positive attitude and willingness to support your team

A commitment to patient confidentiality and privacy

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📌 Medical Receptionist (Melbourne)
🏢 Olive Grove Medical Centre
📍 Melbourne