Administration Officer - Pensions (Parental Leave Cover)

Legacy is an iconic Australian charity dedicated to supporting veterans' families. We provide social, financial, and emotional support to the 30,000 partners, children, and dependants of veterans who have lost their lives or health as a result of their service to our country. It's what we are proud to have done for over 100 years. With a group of dedicated volunteers, known as Legatees, Legacy Brisbane currently supports over 3,000 widow(er)s, 117 people with a disability, 195 Legacy youth and over 60 families.

About the role

An exciting opportunity exists for an Administration Officer - Pensions to join our team. This part-time position is offered as a 12-month parental leave cover, working 24 hours per week across three days. The role is pivotal to supporting Legacy Brisbane's advocacy efforts, focusing on pension applications and appeals while collaborating with key stakeholders. Based in our Brisbane office, this role offers the chance to make a meaningful contribution to a highly regarded organisation.

Key Responsibilities

- Process and submit pension applications and appeals to Legacy Club Services (LCS)
- Provide data for reporting and ensure efficient collaboration with LCS
- Administer Legacy Brisbane awards, scholarships, and grants,



including facilitation of nominations and acquittals
- Support the Advocacy Training and Development Program (ATDP), including enrolments and progress monitoring
- Extract and report data from the Client Management System to inform decision-making
- Assist with continuous improvement initiatives and maintain strong stakeholder relationships

Skills and Experience

- Formal qualifications and/or relevant experience in administration
- Exceptional service orientation with a commitment to quality customer service
- Strong organisational, time management, and multitasking skills
- Proficiency in MS365 (Excel, Word, Teams)
- Demonstrated ability to maintain confidentiality and manage records effectively
- Knowledge of the DVA entitlements process is desirable

Why Join Us?

- The prospect to work in a values-driven organisation
- Access to salary packaging to increase your take-home pay
- A collaborative and supportive team environment
- Be part of an organisation making a real difference in the lives of veterans' families

Additional Requirements

Applicants must undertake a police check, hold a Positive Blue Card, and provide proof of a valid driver’s licence. Due to the nature of the role, proof of vaccination status is also required.

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📌 Administration Officer - Pensions (Parental Leave Cover) (Queensland)
🏢 Brisbane Legacy
📍 Queensland