Are you a dynamic and motivated professional with a passion for client relationships and insurance solutions?

Regional Insurance Brokers is looking for an experienced and motivated individual to join our Sunshine Coast team as a Claims Officer on a full-time basis.

Our working environment boasts a friendly and enthusiastic team who are empowered to achieve their best through company paid qualifications, ongoing training and development, EAP access and varied retail and travel discount benefits.

Role Responsibilities

Assist clients with lodgement of claims with insurers;

Data entry of claims into Insight system;

Provide advice to clients on best possible resolution;

Follow up of claims processes with insurers;

Ensure clients receive full entitlements from claim;

Answer incoming claims calls;

Handle under excess claims for clients including recovery.

About You

To be successful in securing this opportunity the candidate we are seeking will be a team player, be highly organised, have an eye for detail,



have a high level of client service skills.

This an excellent opportunity for someone new to claims - no prior experience necessary.

Why Work With Us

Regional Insurance Brokers is a member of QIB Group a leading insurance broking network across Australia, renowned for delivering tailored insurance solutions across a wide range of industries, with a solid commitment to client-focused service and innovation. As part of QIB Group you will be provided with excellent opportunities for growth and professional development.

Company paid qualifications

Be part of a connected team with a broking network across Australia

Perks, discounted memberships and insurance

Retail and travel discounts, we all like to treat ourselves

If you’re ready to take the next step in your career and grow with us, we’d love to hear from you!

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📌 Claims Officer - Insurance Broking (Sunshine)
🏢 QIB Group Holdings
📍 Sunshine