We are seeking a friendly, organised and reliable Medical Receptionist to join our busy medical practice in Dulwich Hill. As the first point of contact for our patients, you will help create a welcoming and professional environment. The ideal candidate will communicate clearly, pay close attention to detail and manage competing priorities with calmness and compassion.

Key responsibilities

- Welcome patients and manage the reception area
- Answer telephone calls and respond to patient enquiries
- Schedule, confirm and reschedule appointments
- Process Medicare billings, private fees and patient payments
- Manage patient records, referrals and correspondence
- Scan and upload clinical documents accurately
- Communicate professionally with doctors, patients, specialists and other healthcare providers
- Maintain patient confidentiality and comply with privacy requirements
- Support doctors and team members with general administrative tasks




- Keep reception and waiting areas organised

About you

- Previous medical reception or healthcare administration experience
- Excellent spoken and written English
- Strong customer service and communication skills
- A skilled, friendly and compassionate manner
- Good computer and administrative skills
- Excellent organisation and time management abilities
- Strong attention to detail
- The ability to multitask in a busy environment
- The ability to work independently and as part of a team
- A clear understanding of patient privacy and confidentiality
- A friendly and supportive workplace
- A professional and welcoming team environment
- Weekday working hours
- Training and ongoing support
- Opportunities to develop your skills in a busy medical practice

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📌 Receptionist (Inner West Council)
🏢 Medkare Medical Centre
📍 Inner West Council