In this role, you’ll lead the day-to-day operations of our leisure centres and outdoor pools, ensuring a safe, welcoming and enjoyable experience for customers while supporting staff and maintaining high operational standards across our facilities.

Key responsibilities

- A collaborative team environment where you’ll feel supported and connected.
- Provide leadership and operational oversight of leisure facilities when a Leisure Facilities Leader is not on duty, including supervising rostered staff.
- Ensure the safety, presentation, cleanliness and smooth operation of indoor and outdoor leisure facilities.
- Support customers through professional service, responding to enquiries and resolving issues in a timely manner.

What you need

- Certificate III or IV in Fitness

Please note that this role includes facility supervision responsibilities and is therefore only available to applicants aged 18 years and over.

- You are a confident and motivated leader who enjoys working with people and creating positive customer experiences.
- You thrive in a team workplace, communicate effectively and are committed to maintaining safe, welcoming and well-presented facilities.

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📌 Duty Manager / Customer Service Officer Qualified - Leisure Facilities (Morwell)
🏢 City of Latrobe
📍 Morwell