Global CX Leader for AI-Driven Financial Advisory (New South Wales)

Global CX Leader for AI-Driven Financial Advisory (New South Wales)

20 Sep
|
Nearheal(trading as Nearheal
|
New South Wales

20 Sep

Nearheal(trading as Nearheal

New South Wales

Marloo, an AI partner for financial advisers, seeks a Global CX leader to own customer experience across markets. You will unify four regional teams into one function with consistent standards, tone, and data, ensuring inboxes move toward zero while tickets get resolved at source.

You will build the triage system, scope internal tooling with engineering, measure volume and resolution times, and advocate for customers inside the business.

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📌 Global CX Leader for AI-Driven Financial Advisory (New South Wales)
🏢 Nearheal(trading as Nearheal
📍 New South Wales

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