Job Description

Responsibilities

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- Developing a complete understanding of key account needs.
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- Developing a solid and trusting relationship between major key clients and company.
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- Resolving key client issues and complaints through effective communication within Sherwin Williams and customers.
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- Provide technical support to assist with customer issues and recent product introductions.
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- Expand the relationships with existing customers by working with Technical to propose solutions that meet their objectives, and support customer line investigations.
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- Work with team members to ensure the correct products and services are delivered to customers in a timely manner. Include forecasting based on customer information and usage.
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- Planning and presenting reports on account progress, goals,



and quarterly initiatives to share with team members.
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- Analyzing client data to provide customer relationship management
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- Study the market and look for new opportunities.
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Qualifications n
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- FORMAL EDUCATION: n n
- Required: Bachelor’s degree or above
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Preferred: Degree in Chemistry, Chemical Engineering or Business Administration

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- KNOWLEDGE & EXPERIENCE:n

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- Required: At least 5 years of relevant Sales / Technical experience
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- Preferred: Good communication and writing skills.
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- Good understanding of Microsoft software.
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- Good understanding of databased systems.
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📌 Technical Sales & Service Manager, ANZ (Victoria)
🏢 Sherwin-Williams
📍 Victoria