Hireup is seeking an Operations Coordinator in Sydney (Wynyard) to triage tickets and resolve disputes using Zendesk. You will investigate complaints, booking disputes, and incidents involving clients, service providers, and support workers, delivering fair, practical resolutions.
You will operate independently with transparent guardrails, prioritise workloads, and communicate empathetically with stakeholders while maintaining accurate reporting and records.
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📌 Hybrid Ops Coordinator: Disputes & Care Support (Sydney)
🏢 Hireup
📍 Sydney