Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. At the Salvation Army Employment Plus (EPlus), we’ve worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. We don’t ever see a job, as just a job. We see a job as an opportunity for a better, more secure, more stable and empowered life.

About the opportunity

Are you passionate about empowering parents to achieve their educational and career goals? Join our Parent Pathways Hoppers Crossing team, where you will play a key role in helping parents identify and reach their education and employment goals, ultimately contributing to their long-term economic security. This Senior Mentor position offers comprehensive support to parents who may be facing complex challenges, delivering an empowering and encouraging experience.

Responsibilities

- Build trusted relationships across a caseload of participants, providing an elevated level of customer care and professional support, assisting in addressing more complex needs and barriers throughout their journey
- Foster meaningful interaction through initial and ongoing participant appointments, guiding them to achieve their goals and unique program objectives
- Identify and address barriers to employment through referral to relevant community support services and provide ongoing mentoring
- Facilitate job placements with local employers for job-ready participants and provide continuous support to ensure lasting employment success
- Work both independently and collaboratively to exceed KPI targets, driving team and personal success
- Ensure all tasks are executed in full compliance with Department guidelines, legislative requirements, and organisational procedures and policies

About you

Relevant diploma level qualifications in areas such as Employment Services, Community Services or other relevant areas is required

Previous experience in employment services or other relevant support services, including advanced barrier management, reverse marketing, placement of candidates into employment and provision of post-placement support and verification will be highly regarded





Relevant lived experience would be highly valued, as it enriches our support for participants experiencing barriers, whilst navigating a complex system

Your personal journey will bring empathy, understanding, and empowerment to those we serve

Demonstrated success in a high-performing workplace with a strong commitment to high quality values based human services

Advanced conflict resolution and problem-solving skills

Well-developed skills in customer service, coaching and administration

Excellent written and verbal communication

Strong computer literacy skills including proficiency using MS Suite of programs

Must hold a Driver’s licence and a Working with Children Check or relevant state equivalent (or are willing to apply for a WWCC)

Applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history

In return, we offer

- Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free + meal & entertainment benefits)!
- Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks
- Comprehensive and supportive on the job training including the opportunity to undertake tertiary education, relevant to your position
- Discounted fitness memberships, health insurance, retail discounts and more
- Attractive leave benefits with access to purchased leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos volunteering
- Access to free counselling and health & wellness initiatives, fostering a supportive and inclusive approach to your psychosocial health
- Long-term employment opportunities within the Employment Plus & the wider Salvos networks

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work workplace and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.



All child facing roles will require the successful completion of a Working with Children Check.

Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

At Employment Plus, we value diversity and strive for inclusivity in our recruitment process.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice.

Why work with the Salvos?

When you work with the Salvos, you help make a real difference to the community and the lives of others.

Find more information here. Check out how we’re bringing some more positive in the world.

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.

When you choose to work with the Salvos, you choose to believe in doing valuable that transforms the lives of people and communities facing hardship or crisis.

So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.

Check out our volunteer opportunities here.

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📌 Mentor - Parent Pathways - Western Melbourne
🏢 The Salvation Army
📍 Melbourne