Job Description

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.

We are seeking an Administrative Support Officer to provide effective high-level administrative support for our Post Graduate & Specialist Education Team. This is a fixed term full time position (until October 2027), while WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Sunshine in line with our hybrid working model.

About The Role

- Provide high level administration support to the Post Graduate & Specialist Education program and team
- Prepare presentations, communications, documents and reports
- Use financial systems to support budgeting and processing invoices
- Coordinate catering, accommodation, travel and training room bookings
- Provide secretarial support to leadership team including answering phone calls and enquiries
- Maintain effective and efficient filing systems

About You

- Demonstrated experience and expertise in providing secretarial and administrative support within a large organisation or department
- Proven time management skills and capacity to perform autonomously
- Experience using computerised financial and management information systems
- Proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel (Intermediate Excel skills)
- Strong interpersonal skills to communicate with both internal and external stakeholders

Working at Ambulance Victoria

At AV, we value our people and are committed to supporting a healthy work-life balance. In addition to a professional and rewarding workplace, we offer salary packaging opportunities, generous personal leave provisions,



accrued days off for full-time staff, free on-site parking, and a range of other employee benefits. We believe our people are our greatest asset, and the sustainability of our workforce depends on how effectively we harness the skills, abilities, and diverse experiences of our employees. We are committed to building a workforce that reflects the diversity of the Victorian community and fosters an inclusive and supportive workplace.

We are proud to bring our values of Care, Accountability, Respect and Excellence to life every day and would love to hear from you. Join Ambulance Victoria Triage Services and be part of a team dedicated to delivering outstanding care and service to the community.

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks. This position is classified AV2 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025. The position description can be found on the AV Careers website

Applications must be submitted by 11.59pm AEST on Wednesday 30 September 2026 . Applications must be submitted via the AV Careers Centre website to be considered. Emailed applications will not be accepted. For further information, please refer to 'Applying for a position with Ambulance Victoria'. For any further queries please contact recruitment via or . At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at and a member of our Recruitment & Selection team will be in touch.

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📌 Administrative Support Officer (Post Graduate & Specialist Education) (Melbourne)
🏢 Ambulance Victoria
📍 Melbourne