APAC Chief of Customer Experience & Support (Melbourne)

APAC Chief of Customer Experience & Support (Melbourne)

20 Sep
|
GBG
|
Melbourne

20 Sep

GBG

Melbourne

GBG Plc, a leading identity verification company, is hiring an APAC Head of Customer Support & Experience in Melbourne. You will lead the APAC customer support, service management and customer experience strategy across the region, partnering with commercial and technology leadership to drive excellence and scalable operations.

You will build and coach a geographically distributed team, ensure KPI and SLA achievement, and advance incident, change and automation initiatives to improve outcomes

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📌 APAC Chief of Customer Experience & Support (Melbourne)
🏢 GBG
📍 Melbourne

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