Job Description

PART

- TIME RECEPTIONIST
- TABLELANDS REGION
- LEADING NORTH QUEENSLAND ACCOUNTING FIRM WITH SUPPORTIVE TEAM CULTURE (JOB ID 1687)

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Looking for a client-focused role where you can be the face of a respected professional services firm?

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Enjoy building relationships, delivering exceptional service and keeping a busy office running smoothly?

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Seeking a part-time opportunity with flexibility, professional development and long-term career potential?

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Our client is one of North Queensland's largest independently owned accounting and financial services firms, providing accounting, taxation, audit, advisory and financial planning services across multiple locations throughout Queensland.

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With a reputation built on trusted client relationships, professional excellence and strong community connections, the firm offers a supportive and collaborative environment where team members are encouraged to develop their skills and build rewarding long-term careers.

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The Role:

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Act as the first point of contact for clients, visitors and incoming enquiries

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Welcome clients and create a professional and positive front-of-house experience

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Manage incoming phone calls, emails, appointments and general enquiries

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Direct client requests to the appropriate team members in a timely manner

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Maintain accurate client records, documentation and database information

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Support client onboarding, offboarding and data management processes

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Assist with scheduling, record management and day-to-day office coordination

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Provide administrative support across multiple business divisions

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Ensure confidentiality and compliance requirements are maintained at all times

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Manage competing priorities while delivering exceptional client service

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About You:

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Previous experience in reception, administration, client services or office support

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Strong Microsoft Office skills including Word, Excel and Outlook

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Experience with Xero Practice Manager (XPM) and ATO Portal highly regarded

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Exceptional attention to detail and accuracy

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Strong organisational and time management skills

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Professional verbal and written communication abilities

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Confident and friendly phone manner

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Ability to follow procedures and manage tasks efficiently

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Strong customer service focus and professional presentation

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Reliable, proactive and team-oriented approach

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What's On Offer:

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Part-time position offering work-life balance

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Flexible working arrangements

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Ongoing mentoring and professional development

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Exposure to a respected and established professional services environment

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Supportive and collaborative team culture

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Smart technology and streamlined systems

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Corporate health and wellbeing initiatives

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Genuine career development opportunities

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Stable long-term opportunity with a leading regional firm

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Opportunity to build valuable professional services experience

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This is an excellent opportunity for an experienced Receptionist, Administrator or Client Services professional seeking a diverse and rewarding role within a respected North Queensland accounting firm. Join a supportive team where your organisational skills, professionalism and client service expertise will be valued while you build a long-term career in professional services.

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Please note: This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.

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HOW TO APPLY

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Submit your résumé and application letter now by clicking the 'Apply To This Job' button.

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📌 Part-Time Receptionist - Tablelands Region - Leading North Queensland Accounting Firm With Supportiv (Townsville)
🏢 CDMGURU
📍 Townsville