Job Description

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Royal Sydney

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Set in the beautiful location of Rose Bay, Royal Sydney, one of Australia’s premier private members’ clubs combines tradition with a modern approach to hospitality. With world-class facilities the Club is recognized nationally and internationally for its sporting and hospitality excellence.

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The role:

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Reporting into the Clubhouse Operations Manager you will be the hub of information, responsible for creating a seamless member & guest experience and delivering exceptional service levels.

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Key tasks include:

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- Deliver the highest standard of service to members and guests.

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- Ensure the Club’s rules and regulations are adhered to including enforcing the dress regulations.

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- Assist members and guests with all enquiries in a professional and timely manner.

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- Organise bookings for accommodation, confirming requests prior to check in.

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- Perform check-ins and outs for accommodation.

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- Organise bookings for Dining Room/Club Bar.

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- Remain up to date at all times with the day’s meetings, fixtures and upcoming events in the Green Book.

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- Order taxis/ubers for members and guests as required.

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- Assist members and guests with purchases in the Cellar Door,



and other Reception based retail initiatives.

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What does the Club need from me?

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- Minimum 1-year experience in either a Reception or admin related role.

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- Demonstrated passion for customer service.

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- Strong organisational skills with the ability to remain composed under pressure.

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- Excellent verbal and written communication skills, with the ability to build and maintain strong working relationships.

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- Intermediate computer skills including word, excel and outlook programs.

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- Valid NSW RSA.

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- Working rights in Australia.

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Why Choose Us?

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We value the 'staff experience' and offer competitive advantages, including:

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- Learning & Development opportunities

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- Staff wellbeing program with fitness classes, golf lessons, and more.

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- Daily staff meals, uniforms, and staff discounts (wine, retail, dry cleaning and more).

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- Free street parking and easy access to public transport.

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- The position pays $28.35 per hour plus penalty rates on weekends.

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We foster an environment of belonging, celebrate diversity at the Club and make hiring decisions based on experience, skill and passion. We actively seek people who genuinely wish to have a positive impact on those around them.

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If you ready for your next career move, we can't wait to hear from you!

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📌 Receptionist (Sydney)
🏢 Royal Sydney Golf Club
📍 Sydney