About Us

The Pink Group is a leading provider of specialist services across Australia and the South Pacific. We work with a diverse client base, including government agencies and residential customers, and are known for our high standards of service delivery and positive team culture.

We offer a professional yet relaxed working setting, with a strong focus on supporting and developing our people.

About the Role

We are seeking a motivated and customer-focused Administration Assistant / Customer Service Agent to join our Head Office team in Caringbah.

This is a key role within our Service and Operations team, where you will coordinate field technicians, support customers, and help ensure smooth day-to-day service delivery across our operations.

Key Responsibilities

- Schedule and coordinate field service technicians

- Manage service bookings and job scheduling systems

- Respond to customer enquiries via phone and email

- Provide administrative support to the Service and Operations team

- Maintain accurate records and documentation





- Ensure services are delivered efficiently and on schedule

- Deliver a professional and friendly customer experience

About You

To be successful in this role, you will be:

- Highly organised with strong attention to detail

- A confident communicator with excellent customer service skills

- Tech-savvy and comfortable learning new systems

- Able to multitask and prioritise in a fast-paced environment

- Professional in presentation with a friendly phone manner

- Reliable, honest, and a strong team player

Desirable (but not essential):

- Previous administration or service coordination experience

- Experience in the pest control or service industry

What We Offer

- Monthly KPI-based bonus

- Ongoing training and mentoring

- Supportive team environment

- Long-term career growth opportunities

- Stable, full-time position with a growing company

📌 Administration Assistant / Customer Service Agent (Caringbah)
🏢 Veryan Management
📍 Caringbah