Guest Services Specialist
Noosa Heads, Sunshine Coast QLD | Front Office & Guest Services (Hospitality & Tourism) | Full time
$65,000- $70,000 per annum

About the Company
Alloggio is a short-term rental accommodation provider across Australia and New Zealand. Our Noosa team supports guests and holiday properties from a local office in Noosa Junction. People enjoy working here because the team is growing, practical and guest-focused.

About the Role
Support guests throughout their stay and help keep holiday properties guest-ready. You'll answer questions, coordinate issues, inspect properties and work with internal teams on a full time basis, working standard business hours with occasional weekend rotation.

Duties
Support guests across phone, email, chat and social media
Coordinate bookings, requests and property issues
Conduct property inspections and complete checklists
Recommend upgrades, welcome packs and fresh linen
Collaborate with internal teams to keep every property guest-ready

Skills & Experience
Guest services, hospitality or high-volume customer service experience
A calm,



solutions-focused communication style
Strong organisation and attention to detail
Confidence using digital channels and current systems
Availability to work a rotating weekend shift roughly twice a month

Roster
Full time, 5 days a week
Standard business hours, 8:30am to 5pm
Weekend rotation approximately twice a month, with a weekday off in lieu

Culture
People enjoy working in this team because every day is different, and the work directly shapes a guest's stay. You'll join colleagues from diverse backgrounds who value practical support, problem-solving and a positive guest experience.

Benefits
Full time, stable roster with predictable business hours
Only two weekend shifts a month
Staff travel discounts
Noosa office location
Career growth in hospitality and real estate
A fun, growing team

How to Apply
Click APPLY to submit your application. For a confidential discussion, contact Ina Joubert on @alloggio.com.au.

📌 Guest Services Specialist Noosa Heads
🏢 Alloggio
📍 Noosa Heads