You'll coordinate our field team's schedule, keep customers informed and handle the administration that keeps jobs moving and the branch running smoothly. Reporting to our Service Manager, you'll manage daily work from the first customer enquiry through to the final paperwork.
Key responsibilities
Running the daily schedule and allocating jobs for our Sydney field team
Handling calls, emails and bookings, and keeping customers informed
Checking purchase orders and job requirements, and following client procedures
Managing jobs in simPRO and preparing completed work for invoicing
Arranging materials, raising purchase orders and coordinating contractors
Coordinating solar paperwork, network applications and customer handover documents
Keeping the office running smoothly and maintaining WHS and compliance records
About you
Strong organisational skills and attention to detail
Friendly, clear communication and a helpful approach to customers
Initiative, reliability and the ability to manage changing priorities
Confidence using computers,
sound numeracy and a willingness to learn
Experience in administration, scheduling or customer service would be helpful
Familiarity with simPRO is a bonus, but not essential
About us
We're an electrical and renewable energy company looking after homes, businesses and industry across Sydney. Our name is built on being approachable, dependable and straight with people, and we back every job with a lifetime workmanship warranty. We have a close local team here, and this role is an significant part of keeping it running well.
Perks
A supportive local team and a Service Manager you can turn to for help
Proper training, with time taken to teach you our systems and help you settle in
Real ownership of the daily schedule and the chance to make a difference to our team and customers
Prospects to build your skills and develop as the branch grows
Regular Monday to Friday hours in a permanent, full time position
📌 Service Coordinator & Administrator Yennora
🏢 Ozora Electrical & Renewable Energy
📍 Yennora
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