About the role The Receptionist / Sales Cadet is responsible for providing a welcoming and qualified first point of contact for Harcourts Cowes, while supporting the residential sales team with day-to-day administration, customer service and sales activities. This is an entry-level opportunity for a motivated person seeking to develop a career in residential real estate. The successful candidate will gain practical experience across reception, office administration, property marketing, database management and sales support, while developing a strong understanding of the Phillip Island property market.

Key responsibilities
Greet clients, buyers, vendors and visitors in a professional and friendly manner
Answer and respond to general enquiries and monitor and respond to office emails and online enquiries as directed
Provide information about listed properties, inspections and general agency services
Maintain a clean, organised and welcoming reception and office workplace
Manage incoming and outgoing correspondence, deliveries and office supplies
Record messages accurately and ensure enquiries are passed to the appropriate team member




Assist sales agents with day-to-day administrative tasks and follow-up
Update databases and customer records accurately
Assist with booking and coordinating appointments, inspections and meetings
Prepare open-for-inspection materials and property information

About you
Excellent communication and customer service skills
Professional presentation and a friendly, approachable manner
Strong organisational skills and attention to detail
Ability to manage multiple tasks and prioritise effectively
Basic computer literacy and confidence learning recent software systems
Ability to work both independently and as part of a team
Reliable, punctual and willing to learn
Current driver's licence and reliable transport, or the ability to travel to properties and inspections as required
An interest in residential real estate and the local Phillip Island property market (desirable)
Experience with real estate software, CRM systems or Microsoft Office (desirable)

📌 Receptionist/sales Cadet Cowes (Australia)
🏢 Harcourts
📍 Australia